Mission Report - 2023

Hello!
Welcome to
the OpenClassrooms
2023 Mission Report

As a mission-driven company, our commitment is to make education accessible - providing thousands of individuals from all over the world with skills that will help them advance in their careers. This Mission Report is a rendition, as accurate and exhaustive as possible, of the impact we’ve had in 2022.

Before we start

What does it mean to Make Education Accessible?

We believe that education should be accessible
to everyone
and everywhere
Regardless of age,
gender and ethnicity
Regardless of social
and cultural background
Regardless of
financial capacities

That’s why our 600 courses on openclassrooms.com are all free and permanently accessible to anyone with an internet connection;

that’s also why we work hard to make sure that students subscribing to a paid-for, degree-awarding training path with OpenClassrooms, gain access to all possible debt-free funding opportunities.

Over the years, we’ve also built an educational model built on accessibility, decomposing complex knowledge into progressive, easily understandable skills; we’re also convinced that accessible education is a social effort: all OpenClassrooms students benefit from one-to-one weekly mentorship.

Last but not least: accessible education must lead to accessible and measurable professional progress. Helping people advance in their career is the purpose of our mission, and the mere reason why OpenClassrooms exists. Providing productive employment and decent work through education helps reduce poverty and increases economic growth and social development for all, as defined by the Sustainable Development Goals of the United Nations.

Back in 2018 we created a Mission Committee gathering representatives of all our stakeholders; it’s both a requirement for mission-driven companies, and something we’ve been convinced and vocal about since before mission-driven companies even had a legal existence in France.

We also decided to be as sincere and demanding as possible by asking our Mission Committee to think about what accessible education means, and translate its vision in a number of operational objectives to fulfill our mission. The Committee’s recommendations helped us design and implement specific action plans to help five undeserved categories access education and professional progress:

Jobseekers
Underserved areas
Refugees
People with disabilities
Low or no qualifications

How do we assess our impact?

Which types of numbers are we looking at?

First we look at quantities

Our main KPI is our number of career outcomes in a year. What’s a career outcome? It’s when an individual credits OpenClassrooms with having helped them to either:

  • Find a new job, internship, apprenticeship
  • Start a new business
  • Obtain a new job title and/or a salary increase
  • Land a new job as a result of internal mobility

Secondly, we look at the quality of our numbers, through several rates.

Rates help us understand a student’s experience compared to a relative population. In particular, we look at:

  • The orientation rate
    the percentage of applicants who actually became students
  • The graduation rate
    the percentage of our students who successfully complete their training and graduate
  • The job placement rate
    the percentage of our students who had a positive career outcome after their graduation

What types of populations are we looking at?

“free users”

using OpenClassrooms to take one of the 600 free courses available on the platform.

paying students

who have subscribed to a paid training program.

Additionally, we focus on 5 populations of students that were defined by our Mission Committee as “underserved categories”, and our ambition is to provide a complete assessment of our impact from their enrollment to their job placement. For example:

How many job seekers did access education through OpenClassrooms?

How many of them successfully finished their training, and how many found a job in their field of study once they’ve finished their training with us?

How do those numbers compare to the experience of our students who don’t belong to an underserved category?

A Quantitative Analysis of our impact

In 2022, OpenClassrooms registered a grand total of 44,010 career outcomes.

what’s a career outcome?
2021
2022

This represents a 46.7% increase compared to 2021.

Focus on free students
courses

287,000
Average of monthly
active users
183
Countries with free users
2,203,949
courses taken throughout
the year
0,83kg CO2eq
Emissions per learner
(free users and path
students)

Focus on paying students
paths

37,218
people
applying to an
OpenClassrooms
path in 2022 (1)
Share
of women
amongst
our students
16,940
candidates
to an OpenClassrooms
path in 2022 (2)
10,915
path students
subscribing to
OpenClassrooms in 2022
84
countries
with path students
3,000
mentors
working with OpenClassrooms
students in 2022
graduation
rate
of students in 2022 (3)
3,885
career outcomes
registered for path students in 2022
32 kg
CO2eq
emissions per path students

1 → Applying means filling an application and submitting all required documentation

2 → A candidate is someone who has been admitted to a training program

3 → 41% of the students who were expected to graduate in 2022

A Qualitative Analysis of our impact

2022 results

An overview of our impact for the five underserved categories defined by the OpenClassrooms Mission Committee.

What's
this?
Non underserved students
Job seekers
Underserved areas
Low or no qualifications
Refugees
With disabilities
2,350
7,300
665
3,991
66
661
students
21.9%
68%
6%
36%
0.6%
6%
of total students

Rates

All students (average) (6)
Non underserved students
Job seekers
Underserved areas
Low or no qualifications
Refugees
People with disabilities

4 → Percentage of applicants that became students

5 → Percentage of the students who were expected to graduate in 2022 and successfully did

6 → Percentage of respondents to the job survey who found a job 6 months or less after graduation

Equal chances for all
OpenClassrooms strives to offer educational programs to all people, regardless of their age, origin, financial background etc. The company is committed to support applicants at all stages of the enrollment process, particularly by providing funding advice.
Funding solutions
All students
Job seekers
Underserved areas
Refugees
Low or no qualifications
People with disabilities
Individual funding (7)
Paid by public funding
Apprenticeship
Paid by their employer
Other

7 → Includes self paid, CPF, Individual funding

One of the main sources of funding for OpenClassrooms students are apprenticeships.
OpenClassrooms is one of the largest private apprenticeship providers in Europe, with thousands of apprentices already in training. OpenClassrooms was among the first online schools to actively promote apprenticeships as a valid educational model for white-collar jobs, in full alignment with its mission to make education accessible: apprenticeships, or dual education models harmoniously merging on-the-job training and online learning are particularly effective to foster both accessibility and employability.
+28%
year on year progression of apprentices enrolled with OpenClassrooms
1,679
positive career outcomes for apprentices in 2022
2,836
employers with at least one OpenClassrooms apprentice

The
road
ahead

Social
impact
2022
44,010 career outcomes
Our goal
500,000 career outcomes
Environmental
impact
2022
32 kg CO2 eq/student
Our goal
20 kg CO2 eq/student
Our main success criteria here is “career outcomes”

We record one career outcome when an individual active on the platform credits OpenClassrooms with having helped them in any of the following ways: Find a new job, internship, apprenticeship. Start a new business. Obtain a new job title and/or a salary increaseLand a new job as a result of internal mobility. Any career outcome can’t be counted twice for the same student over a 12-month period.

Back in 2018

We created a Mission Committee gathering representatives of all our stakeholders; this is both a requirement for mission-driven companies in France, and something we’ve been very passionate and vocal about. We also decided to be as sincere and demanding as possible by asking our Mission Committee to think about what accessible education means, and assign us a number of operational objectives to fulfill our mission. The committee’s recommendation was to design and implement specific action plans to help five undeserved categories access education and professional progress.